Terms & Conditions

TERMS AND CONDITIONS

This website is operated by LouSurfacePattern. Throughout the site, the terms "we", "us" and "our" refer to LouSurfacePattern. LouSurfacePattern offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, commissioning a mural, or ordering a custom design, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By doing so, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

We reserve the right to update or change these Terms by posting updates to our site. Continued use after any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc., which provides us with the e-commerce platform.

SECTION 1 - ONLINE STORE TERMS

You must be at least the age of majority in your jurisdiction to use this site or make purchases. You may not use our products or services for any unlawful purpose, nor violate any applicable laws.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce or exploit any part of the Service without express written permission from us.

SECTION 3 - ACCURACY OF INFORMATION

We do our best to ensure accuracy, but we are not liable if any information is inaccurate, incomplete, or outdated.

SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES

Product and service prices may change without notice. We may modify or discontinue services without liability.

SECTION 5 - PRODUCTS AND SERVICES

Products including pattern prints, accessories, murals, and commissions may have limited availability. Colours may vary due to screen settings. Custom work (e.g., murals or design commissions) will be agreed on a case-by-case basis.

SECTION 6 - BILLING INFORMATION

We reserve the right to refuse or cancel orders at our discretion. You agree to provide accurate account and billing details.

SECTION 7 - OPTIONAL TOOLS

Any third-party tools or links are provided "as is" and we are not liable for their use.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites or materials. Use them at your own risk.

SECTION 9 - USER COMMENTS & SUBMISSIONS

Any comments or submissions may be used by us without restriction. We are not obligated to maintain them in confidence or compensate you.

SECTION 10 - PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS AND INACCURACIES

We reserve the right to correct any errors and update information at any time.

SECTION 12 - PROHIBITED USES

You may not use this site for unlawful or prohibited purposes.

SECTION 13 - WARRANTIES & LIABILITY

We provide all services and products "as is" without warranties. LouSurfacePattern is not liable for any damages resulting from use.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold LouSurfacePattern harmless from any third-party claims resulting from your breach of these Terms.

SECTION 15 - SEVERABILITY

If any provision is unlawful or unenforceable, the remainder remains in effect.

SECTION 16 - TERMINATION

We may terminate your access at any time for violating these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and LouSurfacePattern.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS

We may update these Terms at any time. Please check this page regularly.

SECTION 20 - CONTACT INFORMATION

Questions? Please email: Design@lousurfacepattern.com

LouSurfacePattern Altrincham, Hale, U.K.